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Policyholder resources

Navigating property damage requires the right information. Here, we provide our clients with helpful links and resources regarding Texas property laws, severe weather preparedness in the DFW area, and trusted local restoration contacts to help secure your property immediately after a loss.

Texas Department of Insurance (TDI)

The official state agency for regulating the insurance industry. Clients can use this site to understand their rights as policyholders, read up on specific coverages, or file an official complaint against their insurance company if they feel they are being treated unfairly.

DisasterAssistance.gov (FEMA)

The official federal portal where homeowners and business owners can register for disaster assistance, apply for low-interest disaster loans, and find temporary housing after a federally declared disaster hits the DFW area.

National Flood Insurance Program (NFIP)

Since many flood policies are federally backed, this official site provides policyholders with crucial information regarding flood maps, understanding their coverage, and what to expect during a flood claim.

Texas General Land Office Disaster Recovery

A state-run resource focused on long-term community development, housing repair, and reconstruction programs for Texans recovering from catastrophic weather events.

2-1-1 Texas

A free, state-backed helpline and website that connects Texas residents with essential community resources, including emergency food, shelter, and disaster evacuation assistance.